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  • Writer's pictureJon Lincoln

Contact Center as a Service (CCaaS) for Federal, State & Local government

Provide better service and improve fiscal responsibility

Government contact centers now have a clear path to the cloud that meets federally mandated security, reliability, availability, and performance requirements. NICE inContact CXone for FedRAMP, the industry’s first cloud contact center solution to receive Authorization to Operate (ATO), empowers government agencies to act smarter and respond faster to ever-changing citizen expectations.

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